CIM’s culture is one of trust, empowerment and alignment where our people feel engaged, supported and valued. We have an amazing team of people who will make you feel welcome from the moment you first set foot through our doors.

Supporting your health and wellbeing is important to us and we offer a generous holiday entitlement, opportunities for flexible working, an Employee Assistance Programme and plenty of wellbeing activities to keep you healthy in body and mind.

We have a diverse workforce bringing a wide variety of skills and experiences to our organisation.

Investing in our people

Learning is at the heart of our business and development is embedded into our culture. We recruit talented and passionate people who want to stretch themselves and have a willingness to develop and grow in their role.

Your development journey with us starts on day one. We will present you with opportunities for learning and growth and provide you with the tools to inspire greater confidence, succeed in your role and advance your career with us.

You’ll be in control of your career with regular check-in meetings with your manager and access to our globally recognised training courses and qualifications, tailored lunch & learns and external development opportunities.

Hear from our people

Jemma T.

Customer Experience

"I started working at CIM in 2015 as a Customer Service Coordinator. Within my time at CIM I have progressed within Customer Experience and am now the Studying Membership Manager. For my development CIM has funded a CIM foundation certificate in Professional Marketing, an Apprenticeship in Operational and Departmental Management, an ILM Certificate in Leadership & Management and multiple training courses, including Customer Experience Management".

Nina S.


"I started working at CIM in 2012, I joined on a 6-month contract as a sales advisor advising customers which marketing training courses or qualifications were the best options for their professional and personal development. I'm still here many years later always leaning on the job and developing my skills at CIM. I've progressed through the ranks over my time here and now working as Head of Commercial Operations".

Martin C.


"Moving to CIM was one of the best moves I’ve made in my career so far. I immediately felt like I’d found “my people”. I am supported to innovate and drive change in my role, which is what I’ve always wanted at work”.

Hive Employee Voice Certified

We are excited to announce that we have been recognised as a Hive Employee Voice Certified organisation for 2024. This certification highlights our commitment to enhancing our employee experience and our dedication to collaboratively fostering our workplace culture.

The Hive Employee Voice Certification is awarded to organisations that emphasise creating a positive and engaging workplace by valuing the employee voice. At CIM we believe that empowering our employees leads to our success.

Earning the Hive Employee Voice Certification for 2024 showcases our continuous commitment to prioritising the wellbeing and satisfaction of our employees. This accomplishment is further validated by our survey results, which revealed our employees believe CIM is a great place to work.

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